Are you looking for a Mobitel customer care number? Then you are at the right blog. In this article we will provide you mobitel customer care number.
Table of Contents
About Mobitel
Mobitel is a leading telecommunication company in Sri lanka. It provides high speed internet to Sri lanka users. It also works on broadband connection over the various cities and areas of Sri lanka. It provides 4G , Sim , Internet services in sri lanka.
Need for a Mobitel Customer Care Number In Sri Lanka
Mobitel’s customer care is a support service that offers customers assistance in a range of areas. This includes technical support, account management, and even general information about their services. The goal of customer care is to ensure that customers have the best possible experience when using their mobile services and that they are satisfied with the help they receive.
- SIM card registration
- Invalid SIM card Complain
- Internet connection problems Issues
- Difficulty in accessing services In Area
- Billing inquiries About Sim Or Internet
Mobitel Customer Care Number In Sri Lanka
Name | Mobitel Telecommunication |
Official Website | https://mobitel.lk/ |
Toll Free Number | +94 (0) 712755777 or Dial 1717 |
Registered Office Address | No. 109, Galle Road, Colombo 03, Sri Lanka. |
info@mobitel.lk |
How to Reach Mobitel Customer Customer Care Number
If you are facing any issue with your Mobitel Product or service issues , you can reach out to their customer care team via the following channels.
- Mobitel Customer Care Number : Mobitel customer care number , You can reach through this number Toll free number +94 (0) 712755777
- Email Support : You can also reach out to the Mobitel customer care team via email at info@mobitel.lk
- In App Support : Mobitel also provides in-app support to its users. You can reach this feature by clicking on the “Help” options in the top menu.
- Whatsapp Support : You can contact customer support through this whatsapp number (Not Available)
Mobitel Customer Care Number
Mobitel customer care Toll Free number is +94 (0) 712755777 . Customers can call this number to get assistance with any issues related to the products or services provided by mobitel. Customers can dial 1717 on registered mobile numbers.
Types of Complaints Handled by Mobitel Customer Care
Mobitel customer care handles complaints related to postpaid and prepaid accounts, network issues, billing, and data services, among others. Complaints related to these issues can usually be resolved quickly and without any further issues.
How to Reach Mobitel Customer Care Via the Number
Simply dial 1717 from your Mobitel number, and you will be connected to a customer care representative promptly. From there, you can explain your issue and receive assistance in resolving it quickly and efficiently.
Conclusion
Mobitel customer care is a highly efficient and reliable support system for customers’ mobile phone requirements. The company has a range of services aimed at resolving issues related to postpaid, prepaid, network issues, billing, and data services. With the assurance of timely and effective resolution, customers can connect more confidently and efficiently, knowing that help is but a phone call or an email away.
FAQs related to Mobitel Customer Care Number
Qus.1 What is the response time of Mobitel customer care support?
Ans. it will take 24 hours to solve your queries.
Qus 2.Does Mobitel provide 24/7 customer care support?
Ans. Yes, Mobitel customer care services are available 24/7.
Qus.3 How long does it usually take to resolve a complaint?
Ans . Mobitel customer care services aim to resolve all complaints within 24 hours on all channels. However, some complex grievances may take longer to resolve.
Qus.4 What is Mobitel Customer Care?
Ans. Mobitel customer care is a support service provided by the company to help customers with a range of services, including technical guidance, account management, and general information about their services.
Qus.5 How can I reach Mobitel Customer Care?
Ans. You can reach Mobitel customer care by calling the toll-free number 1717, sending an email, or reaching out on social media platforms.