Are you looking for Ncell customer care number kathmandu. Then you are at the right blog. In this article we will provide you ncell customer care number kathmandu.
Table of Contents
About NCELL
Ncell, one of the major telecommunications companies in Nepal, provides a wide range of services to its customers. It provides high speed internet in nepal. It was one of the leading telecommunication companies in nepal.
Need for a NCELL Customer Care Number In Kathmandu
There are several issues faced by users , to solve these issues Ncell has a dedicated team of customer executives to solve the queries of users. Some of the needs of ncell customer care number in kathmandu is given below.
- SIM card registration
- Invalid SIM card
- Internet connection problems
- Difficulty in accessing services
- Billing inquiries
- Complaints about unsatisfactory services
NCELL Customer Care Number Kathmandu
Name | Ncell Telecommunication |
Official Website | https://www.ncell.axiata.com/en |
Toll Free Number | +977 980 555 4444 |
Registered Office Address | Ncell Axiata Limited.Ncell ICON, Ward No. 26, Lainchaur, Kathmandu Metropolitan City, Kathmandu District, Bagmati Pradesh, Nepal |
info@ncell.axiata.com |
How to Reach NCELL Customer Customer Care Number
If you are facing any issue with your NCELL Product or service issues , you can reach out to their customer care team via the following channels.
- NCELL Customer Care Number : NCELL customer care number , You can reach through this number Toll free number +977 980 555 4444
- Email Support : You can also reach out to the NCELL customer care team via email at info@ncell.axiata.com
- In App Support : NCELL also provides in-app support to its users. You can access this feature by tapping on the “Help” options in the top menu.
- Whatsapp Support : You can contact customer support through this whatsapp number 9809005000
NCELL Customer Care Number
NCELL customer care Toll Free number is +977 980 555 4444 . Customers can call this number to get assistance with any issues related to the products or services provided by NCELL.
How to Contact Ncell Customer Care in Kathmandu
To get in touch with Ncell customer care in Kathmandu, there are different options available depending on the nature of the issue. You can choose from any of the following:
- Dial 9005 and following the customer support
- Sending an email to info@ncell.axiata.com
- Initiating a chat session on their website
- Visiting any of their customer care centres
NCELL Customer Care Service Available In Kathmandu
Ncell customer care service provides a wide range of support, some are included below:
- SIM card registration
- Bill payments
- PUK code requests
- Balance and usage inquiry
- Service activation and deactivation
- Complaints and inquiry resolution
NCELL Customer Care Centre Location In Kathmandu
If you prefer to visit the customer care centre. NCELL provides 5 different locations in Kathmandu that are given below.
Kamal Pokhari | Maitidevi |
Durbar Marg | Labim Mall |
Bhatbhateni Supermarket | @atlucknow |
How To Check Your NCELL Account Balance
It’s easy to check your Ncell account balance using several methods like:
- Dial *101#
- Sending an SMS to 17122
- Using Ncell’s website
- Using the Ncell app
It’s worth noting that Ncell has different account types, such as prepaid, postpaid, and tourist SIM cards. Each account type has distinct features, and the balance inquiry process may differ slightly.
Conclusion
In conclusion , NCELL is always ready to provide the best customer care experience. NCELL customers are available 24/7. In this article you will get all the details about NCELL customer care number.
FAQs related to NCELL Customer Care Number
Qus.1 What is the response time of NCELL customer care support?
Ans. Usually it takes 5 – 10 minutes to respond to your queries. If it is not , it will take 24 hours to solve your queries.
Qus 2.Does NCELL provide 24/7 customer care support?
Ans. Yes, NCELL customer care services are available 24/7.
Qus.3 How long does it usually take to resolve a complaint?
Ans . NCELL customer care services aim to resolve all complaints within 24 hours on all channels. However, some complex grievances may take longer to resolve.